Just Posted:Ground Operations Agent(Ramp & Cargo)(Missouri City)
Posted on October 27, 2025
Join Sun Country Airlines in Minneapolis–Saint Paul (MSP) as a Ground Operations Agent. This is not just a passenger airline role; you will be trained in all aspects of our hybrid operation, including 'below-the-wing' support for scheduled passenger flights, VIP charters, and our C5 Amazon cargo operation. This is a physically demanding, 'entry level' job perfect for those who love hands-on work.
About Sun Country:
We are Minnesota's hometown airline, a unique hybrid carrier with a diverse mission. Our team is our greatest asset, and we foster a culture of 'team collaboration' and getting the job done safely and efficiently.
Your Role as a Ground Operations Agent:
This is a critical 'operational support' role on the ramp. You will be working outdoors in all-weather (heavy snow, rain, summer heat) to ensure on-time departures. This includes loading baggage for passenger flights ('day shift'), operating de-icing equipment, and handling and sorting packages for our Amazon cargo flights, which often operate during the 'night shift'.
Your Day-to-Day:
This is a 24/7 role. 'No two days are the same.' You might be marshaling in a passenger 737, then driving a tug to the cargo facility, then de-icing a charter jet. This role requires 100% flexibility for all shifts, including early mornings, 'night shift', and all 'weekend' assignments and holidays. Physical labor is a constant; you must be ableto lift 75 lbs repeatedly.
Training & Onboarding:
'No experience' is required. We provide comprehensive paid training on-site at MSP. You will be certified on all ground equipment, including belt loaders, pushback tugs, and de-icers, as well as specific 'cargo handling' procedures.
Career & Compensation:
Sun Country offers a competitive hourly wage, with an estimated annual base from $38,000 to $55,000 (plus overtime). We offer a strong benefits package including medical/dental/vision, a 401(k), and excellent travel privileges.